Straight answers for people who run buildings.

A property maintenance company is the licensed trade partner that repairs and maintains a building's physical systems — HVAC, plumbing, electrical, doors and general repairs. It's different from a property management company, which runs the building's operations and finances and typically hires a maintenance company like Zaldak to do the hands-on work.

Licensed and insured trades on the contractor's own payroll (not subcontracted), 24/7 dispatch with a stated response time, quotes before work, photo documentation on every ticket, and the ability to cover a whole portfolio under one agreement. Ask to see their service-history format — if they can't show one, they don't keep one.

For most commercial buildings, yes. One vendor means one insurance certificate, one invoice, one accountable contact and no gaps between trades when a problem crosses from plumbing into electrical. It also makes a preventive plan possible, which separate trades rarely coordinate.

Miami-Dade & South Broward — Sunny Isles Beach, Aventura, Bal Harbour, Surfside, Miami Beach, North Miami, Brickell & Downtown, Doral, Hallandale Beach, Hollywood and Fort Lauderdale.

In an occupied commercial space in Miami heat, yes — for occupants, tenants, food, medication and IT equipment. We dispatch 24/7 for no-cooling calls.

Active water where it shouldn't be: a burst pipe, a leak reaching other units, sewage backup, no water in an occupied building, or a failed water heater. If it's causing damage now, it's an emergency.

After-hours and emergency calls carry a premium over scheduled work because a licensed technician is dispatched immediately. We quote the repair before starting, and maintenance-plan members get priority response and preferred rates.

Minor repairs and cosmetic work don't require a state contractor licence in Florida, but electrical, plumbing, HVAC, roofing and structural work must be done by licensed contractors. Zaldak's handyman crews work alongside our own licensed trades, so the right licence is always on the job.

We diagnose, scope and quote the full job before any work starts, so you approve a known number. Maintenance plans are priced on your actual asset list after a free site assessment, as a fixed recurring amount.

Yes — see Maintenance Plans. Essential, Full-Building and Portfolio 24/7 tiers cover single buildings through multi-property portfolios.